Tuesday 4 June 2013

Your rights as a wireless consumer

The CRTC's new Wireless Code will be coming into effect on December 2, 2013. Seems like there are some improvements here:

http://www.crtc.gc.ca/eng/info_sht/t15.htm

For example, many of us use postpaid services, and under the new code people who pay their wireless bills this way will have the right to cancel their contract at no cost after 2 years. Also, if you are not satisfied with your contract you can cancel it within 15 days at no cost (it also notes there will be "specified usage limits" within those 15 days)

Anyway, maybe a step in the right direction for Canada's poor wireless service.

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